Subscribers can add a profile photo on their My Account page. The photo becomes their avatar across your site, for example next to their comments. This article explains what subscribers see and what you see as an admin. There’s nothing to turn on.
Profile photos are available since PaywallProject 4.0.
Upload a photo
Share these steps with a subscriber who asks how to add a photo.
- Log in and go to the My Account page.
- Find the Profile card. Until you add a photo, it shows your initials in a circle.
- Click Upload photo and choose an image.
The photo saves as soon as the upload finishes. The subscriber doesn’t need to click Save profile.
Change or remove a photo
Once a photo is added, the Profile card shows it with two options:
- Change photo: choose a new image. It replaces the old one, and the old file is deleted.
- Remove: deletes the photo straight away. The initials come back.
Where the photo appears
The photo replaces the subscriber’s Gravatar wherever WordPress shows an avatar. That includes comments and the subscriber’s page in your dashboard under PaywallProject → Subscribers.
Good to know
- File types: JPG, PNG, GIF or WebP. Other files are refused with “Please upload a JPG, PNG, GIF or WebP image.”
- File size: up to 2 MB. Larger files are refused with “Please choose an image under 2 MB.” Your web host may set a lower upload limit.
- Square photos look best. The photo shows in a circle, so the edges of a wide or tall image are cut off.
- Privacy: the file is renamed when it’s uploaded, so the subscriber’s original file name doesn’t appear in the web address.
- Media Library: photos are stored in your Media Library with the title “Profile photo”.
- Deleted accounts: when you delete a subscriber’s WordPress account, their profile photo is deleted too.
- Comment names: to change the name shown next to the photo on comments, see How to adjust the comment display name.