Update pricing for existing subscribers
Updating bulk subscriber pricing in Stripe isn’t as simple as editing a field—Stripe requires every subscription to be migrated to...
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How reCAPTCHA works with Leaky Paywall
What does the Leaky Paywall reCAPTCHA add-on do? The reCAPTCHA add-on helps prevent automated bots and spam accounts from completing... -
How to setup fastpasswp for WordPress
fastpasswp.com is a WordPress plugin that automatically logs in your users from your email newsletter. Send your newsletter through Newsletter... -
How to delete a WordPress user
How to delete a user in WordPress This guide will walk you through the process of deleting a user in... -
How to retrieve a receipt or invoice as a subscriber
Subscribers can download invoices and receipts directly from their My Account dashboard. 1) Direct the subscriber to login to their... -
How to update a credit card
Subscribers can update credit cards on their own within the My Account area. If a customer calls and prefers that... -
How to cancel a subscription
Go to Leaky Paywall -> Subscribers and find the user you would like to cancel. Select the Subscriber ID link.... -
How the free registration funnel works
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How to manually update recurring subscription pricing
To adjust the pricing for a recurring subscription, find the user in Stripe by searching for the cus_xxxxx ID. Select... -
How to refund a subscriber in Stripe
Follow the prompts to confirm. -
How to merge an account in Leaky Paywall
On occasion, you may have a subscriber who wants to switch their paid plan over to their free account. Here... -
How to reset a password manually for a subscriber
In the event a subscriber is struggling to reset a password, you can manually change it for them at any... -
How to bypass or override the paywall for a post
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How to switch into a user’s account
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How to disable prorating in Leaky Paywall and Stripe
Add this custom filter to your snippets plugin of choice: Additionally, you may want to remove the proration language within... -
How to change a subscription
In the My Account or Profile page, find the “Change your subscription” link and choose the new plan. This link... -
How to manually add a subscriber
To manually add a subscriber to Leaky Paywall, go to Leaky Paywall -> Subscribers. Select + Add Subscriber. Enter the... -
How to manually update subscriber details
To manually update a subscriber to Leaky Paywall, go to Leaky Paywall -> Subscribers. Click on the email address of... -
How to locate a double payment with last 4 digits of card
On rare occasions, a subscriber might complain that they’ve been double-charged but you only see one payment for them in... -
Subscriber cannot login or cannot view content
If a subscriber is struggling to log in, here are a few steps to help: 1) Reset the password for... -
How To Check if a Gift Has Been Redeemed
To see whether someone has redeemed a code, use the Leaky Paywall Reporting Tool to export a report and check... -
How to update an expiration date in Leaky Paywall for a Stripe based customer
Important Note: If a Leaky Paywall subscriber doesn’t have an active Stripe subscription, you can update the subscription directly in... -
How to manually change a subscription for a subscriber in Stripe + Leaky Paywall
In some instances, you may find yourself needing to manually change the subscription for a customer in order to change... -
Subscriber cannot purchase subscription
If you have a former subscriber who is no longer paying and wants to purchase a subscription again, in rare... -
Restricting/gating access to PDF e-editions
This guide utilizes Leaky Paywall shortcodes to restrict access to E-Edition PDFs. This tutorial provides an example of how to...