Update pricing for existing subscribers
Updating bulk subscriber pricing in Stripe isn’t as simple as editing a field—Stripe requires every subscription to be migrated to...
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How to retrieve a receipt or invoice as a subscriber
Subscribers can download invoices and receipts directly from their My Account dashboard. 1) Direct the subscriber to login to their... -
How to update a credit card
Subscribers can update credit cards on their own within the My Account area. If a customer calls and prefers that... -
How to cancel a subscription
Go to Leaky Paywall -> Subscribers and find the user you would like to cancel. Select the Subscriber ID link.... -
How to manually update recurring subscription pricing
To adjust the pricing for a recurring subscription, find the user in Stripe by searching for the cus_xxxxx ID. Select... -
How to refund a subscriber in Stripe
Follow the prompts to confirm. -
How to merge an account in Leaky Paywall
On occasion, you may have a subscriber who wants to switch their paid plan over to their free account. Here... -
How to disable prorating in Leaky Paywall and Stripe
Add this custom filter to your snippets plugin of choice: Additionally, you may want to remove the proration language within... -
How to change Stripe payout schedule
First, login to your Stripe.com account. Select the gear icon at the top right and then select “Business”. Next select... -
How to locate a double payment with last 4 digits of card
On rare occasions, a subscriber might complain that they’ve been double-charged but you only see one payment for them in... -
How to update an expiration date in Leaky Paywall for a Stripe based customer
Important Note: If a Leaky Paywall subscriber doesn’t have an active Stripe subscription, you can update the subscription directly in... -
How to manually change a subscription for a subscriber in Stripe + Leaky Paywall
In some instances, you may find yourself needing to manually change the subscription for a customer in order to change... -
How to invite a team member to Stripe
Log in to your Stripe.com account. Select the gear icon at the top right. Select Team and security. Select +...